Effective Date: March 12, 2018

At Brillianek LLC, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

  1. Information We Collect

We collect information that you provide directly to us, as well as data collected automatically:

  • Personal Identifiers: Name, email address, phone number, and billing/shipping address, when provided.
  • Payment Information: For e-commerce checkouts, payment data is processed by our third-party processors (e.g., Stripe, PayPal). We do not store full credit card numbers on our servers.
  • Marketing Data: Email addresses provided via sign-up forms for newsletters or promotions, when provided.
  • Usage Data: IP addresses, browser types, pages visited, and time spent on our site, collected via cookies and analytics tools, such as, Google Analytics and Campaign Monitoring through Zoho.
  1. How We Use Your Information

We use the gathered data to:

  • Process and fulfill your orders.
  • Send marketing communications (only if you have opted in).
  • Improve our website functionality and user experience through data analytics.
  • Provide customer support and respond to inquiries.
  1. Data Analytics & Cookies

We use tools like [e.g., Google Analytics] to track how visitors interact with our site.

  • Cookies: Small files stored on your device that help us recognize you, if you are logged in, shopping or ready to checkout.
  • Your Choice: You can set your browser to refuse cookies, though some parts of our e-commerce store may not function properly without them.
  1. Sharing Your Data

We do not sell your personal information. We only share data with trusted third parties necessary to run our business:

  • Payment Processors: To securely handle your transactions.
  • Email Service Providers: To deliver our newsletters and marketing.
  • Analytics Providers: To help us understand site traffic.
  • Legal Requirements: If required by law or to protect our legal rights.
  1. Data Security

We implement industry-standard security measures (such as SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. An SSL, is used to encrypt data to and from your computer to our server. If you are infected with malware or a virus our website cannot protect you against that. We also try to keep our server up-to-date and free of malware and viruses to keep your data secure. In case of a data breach, we will inform you immediately upon knowledge of the breach.

  1. Your Rights & Choices

We believe you should have control over your personal data. Depending on your location, you may have the following rights:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your personal data from our systems. We will comply with this request unless we are legally required to retain specific data (e.g., for tax purposes or to comply with a legal obligation).
  • Right to Restrict Processing: You can ask us to temporarily stop processing your data if you are contesting its accuracy or our legal right to use it.
  1. Opt-Out & Subscription Management

You have the right to opt-out of our services and communications at any time:

  • Email Marketing: Every marketing email we send includes an “Unsubscribe” link in the footer. Clicking this will immediately remove you from our marketing distribution list.
  • Service Subscriptions: If you have subscribed to a recurring tech consulting or maintenance plan, you may opt-out or cancel your subscription by logging into your account portal or by emailing sales@brilliantek.com.
  • Data Tracking: You may opt-out of our website analytics by enabling the “Do Not Track” (DNT) setting in your browser or by using the Google Analytics Opt-out Browser Add-on.
  • Personal Data Sales: While we do not sell your data, you may formally record your preference to opt-out of any future data sharing by contacting us directly.
  1. How to Exercise Your Rights

To exercise your right to erasure or to fully opt-out of our database, please send a formal request to:

Email: support@brilliantek.com

Subject Line: Data Rights Request

We will respond to your request within 30 days. Please note that we may need to verify your identity before fulfilling the request to ensure the security of your data. Such verification may happen either through email, phone or form submittal.

  1. Third-Party or Affiliate Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those external websites.

Affiliate Disclosure

Transparency is important to us. In some instances, Brilliantek LLC may include “affiliate links” in our consulting reports, blog posts, or website resources. This means that if you click on the link and purchase the item, we may receive an affiliate commission at no extra cost to you.

Our Commitment to You:

  • Objective Recommendations: We only recommend products or services that we have personally used or believe will add value to our clients.
  • No Price Increase: Using our affiliate links does not increase the price you pay. In some cases, our partnership may actually provide you with a discount code or special offer.
  • Independence: Our editorial content and consulting advice are not influenced by affiliate partnerships. Our primary goal is your technical success.